Gambiva Terms and Conditions
Welcome to Gambiva! We are pleased to offer you our online gaming services operated by Softon Ltd. These terms and conditions govern your use of our website and services. By accessing our platform, you agree to be bound by these terms. We recommend reading this document carefully before registering at our casino.
General Terms
At Gambiva, we operate under a license issued by the Anjouan Gaming Authority (ALSI-202409012-FI1). Our services are available to players from various international markets including Denmark, Austria, Greece, Spain, Finland, France, Italy, Netherlands, Norway, Poland, Portugal, and Sweden. We reserve the right to restrict access from certain jurisdictions in accordance with applicable laws.
When you visit our Gambiva Casino platform, you confirm that you are at least 18 years old and legally permitted to participate in online gaming activities in your jurisdiction. We may request verification documents to confirm your age and identity before processing any withdrawals.
Registration and Account Management
To access our Gambiva services, you must create an account by providing accurate and complete information. We require the following details during registration:
- Valid email address and contact information
- Full name matching your identification documents
- Date of birth and residential address
- Preferred currency (EUR, CAD, AUD, PLN, or cryptocurrencies)
At Gambiva Casino, we maintain the right to suspend or close accounts that violate our terms. You are responsible for maintaining the security of your login credentials and must notify us immediately of any unauthorized access to your account.
Deposits and Withdrawals
Our Gambiva platform accepts various payment methods including Mastercard, American Express, Visa, and multiple cryptocurrencies such as Bitcoin, Ethereum, Litecoin, and Tether. The minimum deposit amount is €20 across all payment methods.
We have established the following withdrawal limits at Gambiva Casino:
- Minimum withdrawal: €100 (or currency equivalent)
- Daily withdrawal limit: €1,000
- Weekly withdrawal limit: €2,000
- Maximum daily winnings: €100,000
Withdrawal processing at our Gambiva platform typically takes up to 36 hours for verification. Cryptocurrency and e-wallet transactions are processed within a few hours after verification, while card and bank transfers may take 1-3 business days following KYC checks.
Bonuses and Promotions
We offer various promotional packages at Gambiva Casino, including our welcome bonus of up to €10,000 across six deposits. Our bonus offerings include:
- First Deposit Bonus: 200% up to €500
- Sports Package: 200% up to €1,000
- Weekly promotions: Munchie Monday, Gumdrop Wednesday, Fizzy Friday
All bonuses at Gambiva are subject to wagering requirements of 20x for slots and 15x for sports betting. We reserve the right to modify or cancel promotional offers at any time. Bonus abuse or fraudulent activity may result in account closure and forfeiture of winnings.
Gaming Rules and Fair Play
Our Gambiva Casino offers over 6,000 games from 36 providers including Pragmatic Play, Playtech, Microgaming, and NetEnt. We ensure all games operate with certified random number generators to guarantee fair outcomes.
At Gambiva, we prohibit the following activities:
- Using betting strategies to exploit bonus offers
- Creating multiple accounts to claim additional bonuses
- Colluding with other players or using automated software
- Attempting to manipulate game outcomes
We monitor all gaming activity at our Gambiva Casino platform and reserve the right to void winnings obtained through prohibited practices.
Responsible Gaming
At Gambiva, we are committed to promoting responsible gaming practices. We provide tools to help you control your gaming activity, including deposit limits, session time limits, and self-exclusion options. If you feel that your gaming is becoming problematic, please contact our support team at support@gambiva.com.
Our Gambiva Casino platform is intended for entertainment purposes only. We strongly advise against gambling with money you cannot afford to lose and encourage all players to set reasonable limits on their gaming activities.
Privacy and Data Protection
We collect and process personal information in accordance with our privacy policy and applicable data protection laws. At Gambiva, we implement appropriate security measures to protect your personal and financial information from unauthorized access or disclosure.
Your data at Gambiva Casino is used solely for account management, payment processing, customer support, and compliance with regulatory requirements. We do not sell or share your personal information with third parties except as required by law.
Customer Support and Disputes
Our Gambiva customer support team is available via email at support@gambiva.com and help@gambiva.com. While we do not currently offer live chat support, we strive to respond to all inquiries promptly during business hours.
If you have a complaint about our Gambiva Casino services, please contact our support team first. We will investigate all disputes fairly and work toward a reasonable resolution. Unresolved disputes may be escalated to our licensing authority.
Modifications and Termination
We reserve the right to modify these terms and conditions at any time. When significant changes are made to our Gambiva terms, we will notify users via email or website notification. Continued use of our services after such modifications constitutes acceptance of the updated terms.
We may terminate or suspend your access to Gambiva Casino services at our discretion, particularly in cases of terms violations or suspected fraudulent activity. Upon termination, any remaining account balance will be returned to you after deducting applicable fees.
Content updated: May 20, 2026