Gambiva Privacy Policy
At Gambiva, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, store, and protect your data when you visit our website or use our services. We operate under the license ALSI-202409012-FI1 issued by the Anjouan Gaming Authority to Softon Ltd, and we comply with applicable data protection regulations.
Information We Collect
When you register at Gambiva Casino or use our services, we collect various types of personal information to provide you with the best gaming experience. We gather this information through different means and for specific purposes:
- Registration details including your name, email address, date of birth, and contact information
- Financial information such as payment method details and transaction history
- Gaming activity data including your bets, game preferences, and session duration
- Technical information like your IP address, browser type, and device information
- Communication records when you contact our support team at support@gambiva.com
How We Use Your Information
At Gambiva Casino, we use your personal data for several legitimate purposes to ensure we can provide our services effectively and comply with legal requirements. Our primary uses include:
- Processing your account registration and verifying your identity
- Managing your deposits, withdrawals, and bonus payments
- Providing customer support and responding to your inquiries
- Ensuring compliance with our terms and conditions and license requirements
- Preventing fraud and maintaining the security of our platform
- Improving our services based on your gaming preferences and feedback
Marketing Communications
We may use your contact information to send you promotional materials about new games, bonuses, and special offers available at Gambiva Casino. You can opt out of these communications at any time by contacting us or using the unsubscribe link in our emails.
Data Sharing and Disclosure
At Gambiva, we respect your privacy and only share your personal information in specific circumstances. We may disclose your data to:
- Payment processors to handle your deposits and withdrawals securely
- Game providers to ensure proper functionality of slots and live games
- Regulatory authorities when required by law or our gaming license
- Legal authorities if required by court orders or legal proceedings
- Third-party service providers who assist us in operating our platform
We never sell your personal information to third parties for marketing purposes. All data sharing is governed by strict confidentiality agreements and data protection standards.
Data Security and Protection
Your security is our top priority at Gambiva Casino. We implement comprehensive security measures to protect your personal and financial information:
- SSL encryption technology to secure all data transmissions
- Secure servers with regular security updates and monitoring
- Multi-factor authentication for account access
- Regular security audits and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
Account Security
We recommend that you use strong passwords and keep your Gambiva login credentials confidential. Never share your account details with others, and always log out when using shared devices.
Your Rights and Choices
Under applicable data protection laws, you have several rights regarding your personal information. At Gambiva Casino, we respect these rights and provide mechanisms for you to exercise them:
- Right to access your personal data and request copies of information we hold
- Right to correct inaccurate or incomplete personal information
- Right to request deletion of your data subject to legal and regulatory requirements
- Right to restrict processing of your personal information in certain circumstances
- Right to data portability for information you have provided to us
- Right to object to certain types of data processing
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. At Gambiva, our retention periods vary depending on the type of information:
- Account information is retained while your account remains active
- Transaction records are kept for regulatory compliance purposes
- Communication records are stored according to legal requirements
- Marketing preferences are maintained until you opt out
Cookies and Tracking Technologies
Our Gambiva Casino website uses cookies and similar technologies to enhance your browsing experience and provide personalized services. We use various types of cookies including essential, functional, analytics, and marketing cookies. You can manage your cookie preferences through your browser settings.
International Data Transfers
As an international online casino, Gambiva may transfer your personal data to countries outside your jurisdiction. We ensure that all international transfers are protected by appropriate safeguards and comply with applicable data protection laws.
Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at support@gambiva.com. We are committed to addressing your concerns and ensuring your privacy rights are respected.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through our website or by email. Your continued use of Gambiva Casino services after any updates constitutes acceptance of the revised policy.
Content updated: May 20, 2026